Outlook Express - Cannot recieve emails

Exchange 2000 mail server, backup, maintenance, problems and troubleshooting. AD, Forests, trees, etc

Moderator: 127.0.0.1

Outlook Express - Cannot recieve emails

Postby FaradayCat » Mon Jun 26, 2006 10:18 pm

I have set up an email account on Outlook Express. I am able to send emails however unable to receive them. I don't get an error message at all, and the email doesn't begin to be received, just does not come through at all.

I have looked at the properties on my email and these are the settings:

- incoming mail server is POP3, outgoing is SMTP
- I have typed in the account name and password
- have not clicked 'Log on using server authentication password' or 'my server requires authentication' under 'outgoing mail server'. If I do, I get error messages.
- Outgoing port numbers and incoming port numbers are 25 and 110 respectively.
FaradayCat
n00b
n00b
 
Posts: 8
Joined: Mon Jun 26, 2006 10:03 pm

Postby kostyanj » Mon Jun 26, 2006 10:28 pm

This is something you have to check w/ the provider of your email. Possibly one of your settings doesn't match up to theirs. What you can do in the meantime is try to telnet into the mail server to see if you can even set up a connection.

Open up a DOS prompt (start->run->type "cmd")
telnet pop3.mailserver.com 25
[see if it connects]
if it does, type "helo" (w/o the "")
if you get a response, then the problem lies elsewhere.


Let us know.
User avatar
kostyanj
Admin
Admin
 
Posts: 836
Joined: Thu Feb 27, 2003 4:08 am

Postby FaradayCat » Tue Jun 27, 2006 12:08 am

Thankyou for that, however I wouldn't know how to set up a DOS prompt!
Sorry, not much of a computer expert......
FaradayCat
n00b
n00b
 
Posts: 8
Joined: Mon Jun 26, 2006 10:03 pm

Postby kostyanj » Tue Jun 27, 2006 12:50 am

I just explained it in the previous post. Click on START, click on RUN, in the box type CMD
User avatar
kostyanj
Admin
Admin
 
Posts: 836
Joined: Thu Feb 27, 2003 4:08 am

Postby FaradayCat » Tue Jun 27, 2006 2:07 am

THanks for that. However, either phrase was 'not recognized as an internal or external command'.
FaradayCat
n00b
n00b
 
Posts: 8
Joined: Mon Jun 26, 2006 10:03 pm

Postby kostyanj » Tue Jun 27, 2006 7:08 am

what phrase???
User avatar
kostyanj
Admin
Admin
 
Posts: 836
Joined: Thu Feb 27, 2003 4:08 am

Postby FaradayCat » Tue Jun 27, 2006 6:52 pm

when i typed "telnet pop3.mailserver.com 25 " or "helo". neither were recognised.
FaradayCat
n00b
n00b
 
Posts: 8
Joined: Mon Jun 26, 2006 10:03 pm

Postby kostyanj » Tue Jun 27, 2006 7:22 pm

Did you remove the ""?? It should look like the following:
Code: Select all
telnet pop3.mailserver.com 25
and you should replace pop3.mailserver.com w/ your settings.
User avatar
kostyanj
Admin
Admin
 
Posts: 836
Joined: Thu Feb 27, 2003 4:08 am

Postby FaradayCat » Tue Jun 27, 2006 9:11 pm

yeah, i didn't realise to change the settings to my own. I did it again with my settings and it connected, then i put in the user name and password and it accepted that. It then says "OK [user name] is welcome here"

The list of acceptable commands at that point is CAPA, DELE, LIST, LAST, NOOP, RETR, RSET, STAT, TOP, VIDL, QUIT
FaradayCat
n00b
n00b
 
Posts: 8
Joined: Mon Jun 26, 2006 10:03 pm

Postby kostyanj » Tue Jun 27, 2006 9:12 pm

so then I don't see why it doesn't connect from outlook unless something is wrong in your settings there. Try speaking w/ your email provider.
User avatar
kostyanj
Admin
Admin
 
Posts: 836
Joined: Thu Feb 27, 2003 4:08 am

Postby FaradayCat » Tue Jun 27, 2006 9:38 pm

thanks for all your help.
FaradayCat
n00b
n00b
 
Posts: 8
Joined: Mon Jun 26, 2006 10:03 pm

Postby raxy589 » Sat Jun 28, 2008 2:50 am

Yes! I agree with you and I am sure you will get what you want.
Good luck!
raxy589
n00b
n00b
 
Posts: 4
Joined: Sat Jun 28, 2008 2:44 am


Return to Exchange & Active Directory

Who is online

Users browsing this forum: No registered users and 1 guest

cron